Interpreting Portraiture Collections

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Beningborough Hall Case Study

Visitor Comments

A number of written visitor comment forms have been received praising the Sound Guide.

As well as more formal evaluation, many comments have been received by Beningbrough Hall. These are some of them:

• Well done! No detail has been overlooked, very impressed!
  Mrs B, Trowbridge.
• Great new exhibit on 3rd floor for kids. We had lots of fun up there. Audio guides a real plus too. Love the new changes at Beningbrough Hall.
  Ms L, York.
• Very surprising and interesting house and gardens, I like the interactive third floor! A very educational and inspiring place. Tremendous!
  Mr and Mrs B, Northants.
• A most pleasant and educational experience for young and old alike. We were most impressed with the interactive presentations for the younger visitors 'Making Faces' we learnt that we are not too old to learn!
  Mr and Mrs F, Doncaster.
• The refurbishment is a great success, the flow and lightness in the house is a joy and the audios are a great thing to make you stand and look.
  Mrs L, York.
• Excellent! Wonderful to have lift being disabled.
  Mr M, Leeds.
• Liked the interactive sections, we are in our 30's and loved the costumes! Children's room is great. A fantastic visitor experience!
  Mr and Mrs K, York.
• The children's education section was fun (for adults as well!)
  Mrs N, Bristol.
• Generally one of the best NT visits we have ever made.
  Mr and Mrs D, Norwich.
• Having visited Beningbrough Hall for many years I am highly impressed by the improvements which have been made, especially the corridor on the top floor. The audio guide is very informative and easy to use.
  Mrs H, Selby.
• The audio guides greatly enhanced the visit, giving an insight to the house, its owners and the contents. Well worth a second visit.
  Mr R, Rotherham.
• Excellent information and audio guides, especially the use of sub menus, lots to interest.
  Mr H, Essex.
• Well done, a lift for wheelchairs to all parts was great (every NT house should have one!). It was great to be included in all of the house and we will visit again.
  Mrs G, West Midlands.
• This is the friendliest property we've been to. The needs of children are addressed far beyond our expectations. Well done.
  Mrs J, Sheffield.
• The audio guides are excellent, good information and for all languages.
  Mrs F, Bishop Auckland.
• Very enjoyable, friendly staff and accessible rooms and artefacts, no feeling of 'don't touch'. Excellent facilities for disabled people.
  M. D. Leeds.
• Thoroughly enjoyed ourselves, again! So much to do in the house, the children lasted out 1½ hours before the younger one 'fidgeted'.
  Mrs W, Knaresborough.
• Superb, interactive, children friendly, led to enthused children! Thank you.
  Mr and Mrs A. E. West Carlton.

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